Frequently Asked Questions
Quick answers to your most common queries
How can I place an order?
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You can place an order directly through our website at asanbooks.com. Simply browse, add to cart, and checkout.
What payment methods are accepted?
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We accept advance payments through bank transfer, Easypaisa, and JazzCash. Secure online options are also available at checkout.
Do you charge for shipping?
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Shipping is Rs. 350 per order. However, Free Delivery is available for all orders paid in advance.
How long does delivery take?
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We ship via Pakistan Post. Big cities: 3–5 working days. Remote areas: 5–7 working days.
Can I track my order?
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Yes. Track your order on WhatsApp at 0300-9386720 or email us at asanbooks@gmail.com.
Other courier options (TCS)?
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Yes, on request we can ship via TCS or other couriers. Charges are to be paid by the customer.
What is your refund policy?
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We offer refunds for damaged or incorrect items. Confirm with us for processing. Shipping is non-refundable unless it was our error.
Do you confirm orders?
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Yes, all orders are confirmed via WhatsApp/Call before dispatch to ensure 100% accuracy.
Need More Help?
Can’t find what you’re looking for? Our team is available 24/7 on WhatsApp.